Report a Problem
It’s easy to report a pothole, damaged street signs, or other local service requests – simply use the form below to report a service request. It makes reporting a problem to the Village of Oswego easier than ever. With each request, we encourage you to attach a photo or video, as a visual reference which will help the Village quickly identify the problem. Residents can track the status of reports they or other members of the community have submitted and follow your issue from the time it is reported until it is resolved. Oswego Village staff responds to requests Monday through Friday between 8 am and 3 pm. If this report comes in on a holiday, weekend or after-hours, it will be read on the next business day. If you would like to report an issue with your smart phone, please download our Oswego Click 'n Fix mobile app. NOTE: for emergencies or other urgent matters that require immediate attention or a police response, dial 9-1-1.
The widget above allows you to make service requests, as well as discover existing problems that have been reported, from your desktop computer.
To report an issue:
- Make sure the Report tab is selected.
- Drag the map marker to the location of your issue, or type in the address directly.
- Click Next.
- Choose a service request Category from the drop-down menu that matches your issue.
- Enter a Title (required), additional Description (optional), and attach an Image (optional).
- Click Submit.
For further question regarding SeeClickFix, please visit the FAQ link here.
If you have a smartphone, and would like to report an issue, please download our app.
Oswego Click 'n Fix is available for download as on app on the following platforms: